Welcome to supperkart.com! These Terms of Use describe the terms and conditions applicable to your access and use of the website at supperkart.com a “Site”. This document is a legally binding agreement between you as the user(s) of the Site (referred to as “you”, “your”, “Customer” or “User” hereinafter) and the supperkart.com entity (referred to as “we”, “our” or “supperkart.com” hereinafter).

Using the supperkart.com site

  1. Your use of the Sites and supperkart.com’s services, software and products (collectively the as the “Services” hereinafter) is subject to the terms and conditions contained in this document as well as the Privacy Policy , any other rules and policies of the Sites that supperkart.com may publish from time to time. The Promotion Services referred to in the supperkart.com Free Membership Agreement shall include Top Ranking and Sponsored Listing and any such other Services as may be announced by supperkart.com from time to time. This document and such other rules and policies of the Sites are collectively referred to below as the “Terms”. By accessing the Sites or using the Services, you agree to accept and be bound by the Terms. supperkart.com strictly telling you here If you do not accept all of the Terms Please do not use the Services or the Sites.
  2. You represent and warrant that you are legal age (at least 16 years old) old or visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, supperkart.com hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by supperkart.com in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.
  3. Prohibitions You must not misuse this Website. You will not: commit or encourage a criminal offence transmit or distribute a virus, Trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene hack into any aspect of the Service corrupt data cause annoyance to other users infringe upon the rights of any other person’s proprietary rights send any unsolicited advertising or promotional material, commonly referred to as “spam” or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act. supperkart.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
  4. If supperkart.com has posted or provided a translation of the English language version of the Terms, you agree that the translation is provided for convenience only and that the English language version will govern your uses of the Services or the Site.
  5. The Terms may not otherwise be modified except in writing by an authorized officer of supperkart.com

Creating a user Account

  1. For safety and security, each customer is allowed to create only one registered account by default. For customers who attempt to create several accounts, we reserve the right to suspend accounts without further notice.
  2. Member acknowledges that sharing of your account with other persons, or allowing multiple users outside of your business entity to use your account (collectively, “multiple use”), may cause irreparable harm to supperkart.com or other Users of the Site. Member shall indemnify supperkart.com, our affiliates, directors, employees, agents and representatives against any loss or damages (including but not limited to loss of profits) suffered as a result of the multiple use of your account. Member also agrees that in case of the multiple use of your account or Member’s failure to maintain the security of your account, supperkart.com shall not be liable for any loss or damages arising from such a breach and shall have the right to suspend or terminate Member’s account without liability to Member.
  3. In accordance with Customs regulations customers must provide valid and accurate data . All consignee names, address and payers name should be valid. In certain countries the consignee may have to submit their ID or passport to clear the package or for payment verification purpose. Customers are solely responsible for the accuracy of data that they provide to supperkart. Should any information be incorrect and prevent any shipment or deliveries or customs clearance, supperkart will not held responsible and will not offer any compensation in such cases.
  4. supperkart.com will always comply with the law, and we kindly remind users to do the same. As the importer customers are responsible to comply with all laws and regulations in their own countries. Please refer to our privacy policy for more information.

Making an order and order acceptance from supperkart.com

  1. All orders are subject to written price verification by authorised Our Company personnel unless designated in writing to be firm for a specified period of time. Delivering of goods without written price verification does not constitute acceptance of the price contained in the order.
  2. Supperkart.com Display the Local Merchant Offer products. Local offer product purchase as per local merchant selling policy Supperkart will deliver to you as per the offer term Such as : Buy one get one free, Buy 200 QAR Get 100 QAR cash back  etc..
  3. Supperkart.com cannot be able to force brands or merchants for the maintenance of the products against their policies. Customers are advised to read the full product description before buying.
  4. Supperkart.com will not issue any Local merchant Coupons or Fill the coupons using the customers details unless supperkart launch offer that supperkart will do
  5. Local merchant offer products are limited time period so customers should be complete the order 12 hours before ending the merchant offers. Supperkart.com not responsible for Late order done in the website
  6. Given the popularity and/or supply constraints of some of our products, supperkart.com may have to limit the number of products available for purchase. supperkart.com reserves the right to change quantities available for purchase at any time, even after you place an order.
  7. All the Orders are Done through supperkart website Our staff will purchase your products from local merchant store. In case of out of stock reason your selected stores we’ll contact you to change the available products or supperkart have a rights to purchase from any other available store.
  8. Each User agrees that supperkart.com shall not be liable or responsible for any damages, claims, liabilities, costs, harms, inconveniences, business disruptions or expenditures of any kind that may arise a result of or in connection with any use or storage of any products purchased from supperkart.com. Please note : that there may be certain orders that we are unable to accept and must cancel. supperkart.com reserves the right, at sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.
  9. Currently all orders payments are accept by Cash on delivery (COD) payment method
  10. supperkart.com can Deliver from different Local Merchant store. For orders with more than item, we may split your order into several packages according to stock levels at our own discretion.Thank you for your understanding.
  11. Since we are doing this service supperkart.com buying the product from a direct shopping mall with their selling/display price. we don’t charge extra from customers
  12. Making order from the local seller’s offer booklet customers have a limitation. maximum of 20 Products can add to the cart. If you want to make order more than 20 product please close 20 product order and create another order.
  13. Making an order for none offer product customer can add an unlimited product there is no limit.
  14. Both parties agree that, following order dispatch, transportation is the sole responsibility of the third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; all associated liability and risks during transportation shall be borne by the buyer.
  15. All orders reported as “delivered” by shipping companies are considered delivered. supperkart.com cannot be made liable of non-delivery in this case.
  16. supperkart.com has informed our customers of the peak Eid season in advance via banners and newsletters, and offered suggestions for the final order date and shipping methods for this period. We can therefore not be held responsible if an item does not arrive in time for Eid.

Order Cancellation

  1. Pricing and Availability Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
  2. Customers can cancel their order at anytime prior to shipping. However, once the order has been dispatched, the order cannot be canceled, changed, or refunded. Upon receipt of the package, our Warranty and Return Policy comes into effect.

Legal Disclaimer

While we work to ensure that product information is correct, on occasion manufacturers may alter their ingredient lists. Actual product packaging and materials may contain more and/or different information than that shown on our web site. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact the manufacturer.

Colours

We have made every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.

Currency and exchange rate and prices

  1. Pricing of products sold by supperkart.com is based upon figures calculated in  Qatar Riyal (QAR).
  2. supperkart.com prices are subject to modification at any time. Prices may also vary due to a launching price, a promotional offer or sales. We reserve the right to update prices displayed on the website from time to time and once updated, they cannot be claimed against an order that has already been confirmed or delivered.
  3. supperkart.com has no knowledge of, and is not responsible for, any additional bank charges or exchange rate fees that are charge by the issuing bank or a third party payment provider. These fees are solely the customers responsibility and will not be reimbursed by supperkart.com.
  4. Prices and availability of items are subject to change without notice. The prices do not include V.A.T,import tax and duties, should your package become examined and deemed taxable by your local customs. Payment of these is the responsibility of the buyer.

Coupons and Promo Codes

From a time to time, the Company may at its discretion offer a user promotional codes or coupons entitling you to encash the applicable value of such codes/coupons against purchases made on the Marketplace. Unless specifically stated on the code or coupon, a promotional code or coupon shall
  1. Discount are applicable only for online purchases. To redeem a discounts customer must sign up via the web address (supperkart.com) when placing an order online.
  2. We are depend the local shopping mall and local merchant offers and promotions. in the local mall and supermarkets are issuing the coupons as per their policy we are Supperkart.com we’ll not take care their policy regards coupons and will not issue any Local merchant Coupons or Fill the coupons using the customers details
  3. Have a maximum discount  will be applicable only for a minimum purchase value of QAR 100.00 only.
  4. Mostly our coupon code validity for 3 month. unless the validity date will show on supperkart.com after expiry coupon will be considered as invalid.
  5. Discount Coupons are valid only for purchase made through our website (supperkart.com).

Shipping and Delivery Process

  1. For your orders with more than item, we may split your order into several packages according to stock levels at our own discretion for more information please Double check our terms and conditions.Thank you for your understanding.
  2. Delivery times displayed on supperkart.com You can expect your order to be processed within approximately 24-48 hours. Our staff need to buy your products as per your selected local merchant so please be patient to get the products
  3. We try to make the delivery process as simple as possible and we are able to send your order either to you home or to your work place.
  4. Delivery times are calculated in working days from Sunday to Thursday. In the case of major holidays such as Qatar Sports day, Qatar National day, EID Holiday , in these days please allow extra delivery time. During those special occasions we will provide notices to reflect possible delays.
  5. supperkart.com cannot be held responsible for any package that does not make it through the local customs and is destroyed due to the item being illegal in the destination country. Customers are solely responsible for complying with their local laws. We can also not be held responsible for any import tax that may occur and it is the customers sole responsibility to pay this fee, if any. Kindly note that shipping insurance does not cover any customs issues, including but not limited to, goods being destroyed or confiscated due to their illegal status in any given destination country.

Order return or exchange and Money back guarantee

  1. If when you receive your product(s), you are not completely satisfied you may return the items, within 45 days for refund.The original bag and tag should be intact , not be damaged. and you should send us a proof of your return reason with photo or video before you process the return to do this contact us here 
  2. for more details please read our Warranty and return policy 

Reviews, Feedback, Submissions

  1. To submit  a review customer must sign in to the web address (supperkart.com)
  2. All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to the Site on or by this Site or otherwise disclosed. Submitted or offered in connection with use of the Marketplace (collectively, the Comments) shall be and remain the property of the Company. Such disclosure, submission or offer of any Comments shall constitute an assignment to the Company of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, the Company shall exclusively own all such rights, titles and interests in the Comments and shall not be limited in any way in its use, commercial or otherwise.
  3. The Company will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from any Comments, and publish, display and distribute any Comments submitted for any purpose whatsoever without restriction and without compensating the user in any way. The Company is and shall be under no obligation to: (i) maintain any Comments in confidence; or (ii) pay compensation for any Comments; or (iii) respond to any Comments. You agree that any Comments submitted by you on the Marketplace will not violate the Terms of Use or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you on the Marketplace will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mails or any form of ‘spam’. The Company does reserve the right (but assumes no obligation) to monitor, edit and/or remove any Comments submitted on the Marketplace. You hereby grant the Company the right to use names that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, responsible for the content of any Comments you make and you agree to indemnify the Company and its affiliates against all claims, loss and liabilities resulting from any Comments you submit.

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Privacy policy

Note: Newsletter subscription on the registration page is checked by default. supperkart.com respects customer privacy. Please read about our privacy policy here

Conditions Of Use

Copyrights All content included on the site such as text, graphics, logos, button, icons, images, audio clips, digital downloads and software are all owned by supperkart.com and some of them supperkart.com owned from other third party website content with their special permission to use our site and are protected by international copyright laws. Thanks for reading our term and condition Have a better shopping with supperkart.com

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